Last reviewed: Draft — pending legal review
Luminous Support Limited ("we", "us") takes the privacy of the people we support, their families and website visitors seriously. This policy explains, in outline, what personal data we collect, why, and how it is handled.
This includes information you provide directly (for example through our enquiry, referral or careers forms) such as your name, contact details and information about the support being requested.
Information submitted through this website is used solely to respond to your enquiry, assess a referral, or process a job application — not for unrelated marketing purposes.
Any care or support records held about individuals we support are managed separately from this website, in line with our internal data protection and confidentiality procedures as a regulated care provider.
Under UK data protection law, you have rights over your personal data, including the right to access, correct or request deletion of information we hold about you.
For any privacy-related question, contact us at info@luminoussupport.co.uk.
